FAQ’s – Pet Care

Be careful of ears and eyes when washing your furry friend. ​​It’s best to keep your pet’s eyes and ears as dry as possible when washing. Use a large wad of cotton wool for the ears ensuring you remove all cotton wool from the ears after washing. Avoid getting any product in the eyes of the animal. If you do, rinse the eye thoroughly with cool, clean water.

​It’s helpful to have your equipment ready to go for bath time.

Have the bath half filled with luke warm water, cotton balls, grooming brush, shampoo, conditioner and towels within reach. If washing in a bath tub, it’s a great idea to place a rubber mat on the bottom to prevent your pet from slipping.

Just like human hair, it’s always a great idea to condition your pets coat after shampooing.

This will moisturise your dog’s coat, replacing needed moisture where the natural oils may have been stripped away due to shampooing. The Oakwood Aloe Vera Coat Conditioner will moisturise the coat after a wash and will eliminate any matted knots and tangles present after shampooing.

Starting to encourage puppies and kittens to bath young and making it an enjoyable experience can make bath time much easier as your pet grows older (and sometimes more stubborn).

Make bath time fun by including a few small rubber pet toys in the sink or bath, using warm water, soft voices and a calm environment to keep your young ones feeling safe and secure.

​After you have prepared your pets coat, eyes and ears for bath time your pet is ready to get wet.

Keep your pet calm by holding them gently, but firmly to ensure they feel secure. Wet the coat thoroughly from their head down with lukewarm water. Apply a moderate amount of shampoo along the back and chest of your pet, rubbing shampoo evenly down the legs and tail as well. Once shampoo has lightly lathered, cover area around the head and neck as required, take special care not to get water or shampoo near the eyes and ears of the pet. Massage shampoo well into coat, before rinsing shampoo from coat thoroughly.

It’s always a good idea to condition your pets coats to nourish dry coats, providing a tangle-free, shiny finish after a wash.

The Oakwood Coat Conditioner with Aloe Vera is perfect for adding moisture and softness to the coat after a wash and will remove stubborn knots and tangles as well making brushing your pet’s coat a lot easier. Apply conditioner after shampooing along the back and neck of the pet and rub into area of legs and tail. Allow to stand for two minutes before rinsing the conditioner out of the coat.

The sensitive coat and skin of a puppy or kitten requires extra gentle and mild care.

The Oakwood Puppy & Kitten shampoo is formulated to be very mild and gentle on younger puppies and kittens. The Oakwood Puppy and Kitten Shampoo is a special sulphate-free formulation, with a chamomile extract that is gentle on the eyes and ears of the young ones.

To make your pet’s white and/or grey coat look shiny and bright, we recommend our White and Grey Coat Pet Shampoo.

​The Oakwood White and Grey Coat Pet Shampoo formulation is blended with optical brighteners that significantly enhance the natural colour of white and grey coats fibres, and revives yellowed coats while intensifying the natural colour of all coats. Our special formulation will ensure white and grey coats continue to look white and bright, and promotes a healthy fresh and clean coat.

Washing your dog and cat is important, but sometimes it is too cold or you are running out of time. We recommend to use Oakwood’s specially formulated Pet Odour Eliminator Cologne to keep your pet smelling fresh and clean. It can also be used on pet bedding, fabric furniture and car interiors and all other areas your pet may roam.

You can order it straight from our online store here.

A pH balanced dog shampoo and conditioner ensures your pet’s coat and skin don’t become dry, irritated and itchy. All of our Oakwood shampoos and conditioners are pH balanced, at a safe acidic level and don’t use any harsh chemicals.

But some shampoos and conditioners upset the natural balance of your pet’s coat which may lead to excessive scratching, which in turn will cause abrasions that can allow bacteria and unwanted parasites to invade. Choosing an Oakwood shampoo and conditioner ensures that your dog’s coat is moisturised. Our products also replace your pet’s protective layer of natural oils, which are scrubbed away during washing, until the coat has naturally replaced the oils.

Yes, puppies and kittens are very delicate and their coat is different to an adult dog and cat. We recommend using our Oakwood Puppy & Kitten shampoo which is specifically formulated to be very mild and gentle on younger puppies and kittens. The Oakwood Puppy and Kitten Shampoo is a special sulphate-free formulation, with a chamomile extract that is gentle on the eyes and ears of the young ones.

Our Aloe Vera conditioner is great for cats and dogs with a longer coat and it helps remove knots. But it not only detangles long hair and your short haired pets also love our conditioner. It leaves their coat smooth, shiny and glossy.

If your pet is not enjoying bath time, there are a few things you can try to make it better.

If your pet gets wide-eyed and anxious when the water hits, try slowly massaging your dog along the spine with gentle motions to make him feel well cared for and relaxed.